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Home  |  Frequently Asked Questions

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  • If an item is out of stock, is there a way I can be notified when it becomes available?"
    Yes, of course! Send us a direct message and our customer service representative will be in touch if and when the product is back in stock.
  • I am not in UAE, can I still place an order?"
    Yes, you can! Our website is not currently set up to take orders from outside the UAE, but if you email your requirements to contact@housedriedflowers.store we will get back to you with a quote for shipping.
  • How long will my dried and preserved flowers last?
    It truly depends on the flowers. Preserved flowers do tend to last longer, as they have been set in a glycerin bath and dyed. Dried flowers last best when kept out of direct sun and moisture. As long as they cared for properly, you should get a year or more out of the flowers.
  • How do I care for my dried and preserved flowers?
    Dried and preserved flowers are mostly carefree. As mentioned above, keep them out of direct sunlight in low humidity. Most importantly, refrain from getting them wet.
  • Do you have a showroom?
    We haven't currently got a showroom, however, we do keep the web page updated with our current products. If you are looking for something in particular and can't find it please feel free to ask.
  • Products & Images
    Vases and other items are not included unless specified in the product description. Please bear in mind that the photos may be slightly different from actual item in terms of colour due to the lighting during photo shooting or the monitor's display. Rest assured that same materials are used in the photos.
  • Return Policy
    All of our flowers designs are handmade to order and delicate so regretfully we do not accept any returns. Please choose wisely before making an order.
  • Refunds & Exchange
    If you have received a damaged item, please contact us within 24 hours of receipt, to discuss a refund or replacement and we can offer solutions such as re-sending the product or a different gift with the same worth. This will be determined on a case to case basis at our discretion.
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